Return Policy
Returns & Exchanges
At Gigglydot, we want you to be completely happy with your purchase. If you're not satisfied, we’re here to help!
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Returns are accepted within 21 days of delivery.
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Items must be unused and in their original packaging to be eligible.
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Customers are responsible for return shipping costs unless the item is defective or damaged.
Non-Returnable Items
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Final Sale or custom-made items
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Used, washed, or damaged items due to improper use
Damaged or Defective Items
If your order arrives damaged or defective, please email support@gigglydot.com within 7 days of delivery.
We’ll arrange a replacement or refund at no additional cost.
Refunds
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Refunds are issued to your original payment method within 5–7 business days after we receive and inspect your return.
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Original shipping charges are non-refundable.
How to Initiate a Return
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Email support@gigglydot.com with your order number and reason for return.
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We’ll provide return instructions and a shipping address.
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Send the item back using a trackable shipping method.
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Once received and approved, we’ll process your refund or exchange.
Questions? Just reach out to support@gigglydot.com — we're happy to help!